CPAM-approved medical taxi in Nantes and Loire-Atlantique
For your appointments, hospital stays and regular treatments. We accompany you from home to the facility.
How it works
- 1Your doctor prescribes the transportYou receive a medical transport prescription suited to your situation.
- 2You book your rideBy phone or online. We confirm the time with you, including for regular rides.
- 3We accompany youFrom your home to the facility. Show your prescription, your Carte Vitale and your supplementary health insurance card. For people with reduced mobility or who need particular care, we can accompany you and collect you directly from the ward or your room.
Coverage
The share covered by the French health insurance depends on your situation (long-term illness, hospital stay, work accident…) and on your prescription. In some cases, direct billing means you pay nothing upfront.
Some rides, such as long distances or repeated transport, may require prior approval from the health insurance. We tell you what to do before the ride.
General information. Official rules are on ameli.fr.
Our assistance
- From home to the facility
- Help getting in and out of the vehicle
- Folding wheelchair carried (transfer to a vehicle seat)
- A relative can come along, depending on available seats
- Regular rides planned in advance
- For people with reduced mobility: pick-up directly from the ward or your room
Request a medical ride
Do not enter any medical information. The reason for your appointment is not needed. Keep your prescription for the driver.
Your request is not kept: it is sent to the driver, then automatically deleted after 7 days.
Frequently asked questions
Is the ride reimbursed?
It depends on your situation and your prescription. We will advise you on the phone before the ride.
What should I show the driver?
Your medical transport prescription, your Carte Vitale and your supplementary health insurance card.
Can you wait during my appointment?
Yes, on request. Waiting time is charged at the regulated rate.
Can regular rides be planned?
Yes: tick “regular transport” and we will organise the schedule with you.